Customer Service Representative


  • Take inbound calls and messages for our clients and route them appropriately.
  • Obtain and enter accurate information into message database.
  • Set accurate individual goals to meet key performance standards to ensure continual growth.
  • Type 35 WPM with accuracy.
  • Correct grammar and pronunciation is critical.

Preferred Qualifications

  • Ability to keyboard 35 wpm. Excellent typing and talking skills.
  • Maintain a positive attitude.
  • Quick thinker.
  • Assertive & resilient.
  • Pleasant phone voice & positive tone.
  • Ability to multi task.
  • Great listening skills.
  • Ability to problem solve on own – think outside the box.
  • Self-accountable, need for little or no supervision.


  • Integrity
  • Accountability
  • Positive Attitude
  • Adaptability
  • Team Oriented

Training Process:

5 to 7 Week Classroom Training – Full or part-time hours during training. Training is located at- 2430 Finger Road, Green Bay, WI.

Please attach your resume below if you are interested in applying for our customer service representative position.