During a crisis, that requires a restoration expert, the last thing your caller wants to hear is a computer-generated telephone answering attendant, or worse still, have their call sent to voicemail. A missed call is missed business for you. Your customers deserve to speak to a live, understanding, and efficient person whenever they reach out to you. Our operators are available 24/7 to act as an extension of your business and ensure that each and every call is handled and you don’t lose a single lead.


Book A Call With Our Sales Manager

Pick a time to find out more about our services, pricing and the custom answering solutions we offer. 

Ursula Timreck

Sales Manager
All City Communications

The Benefits of All City

  • Immediate Response to Emergency Calls: When your customer calls with restoration needs, especially during a crisis, we can deliver your messages immediately via text or email, or alert your on-call staff of the urgency of the call and relay important details. Our operators can even connect you with the customer directly. Customer messages can also be reviewed instantly through the use of an assigned web portal.
  • Virtual Receptionists: With our live operators and reception services, agents can answer questions, take messages, screen non-urgent calls, transfer emergency calls that fit your description for escalation, and even schedule appointments.
  • 24-Hour Coverage: Restoration emergencies don’t stick to regular business hours, so neither can your call coverage. Our around the clock team, trained to understand the urgency of your customer’s needs will ensure that we obtain the information you need and that your customer is well taken care of.

Let Us Give You Peace of Mind

After Hours

Messages will be sent immediately via text, email or other preferred methods you choose.

Lead Capture

Missed calls are missed opportunities. We make sure you never miss an opportunity to bring on a new customer by answering every call quickly with a live, helpful representative.

Focus On Your Business

When you let us focus on your inbound calls, it allows you time to focus on your business and focus on your priorities.

No More Voicemail

No one likes voicemail anymore. Most people don't even leave voicemails. When every call is answered with a live voice, relationships are built, and your customers feel that they are in good hands.

Instant Delivery of Your Messages

Your messages will be emailed and texted instantly after our operators finish taking your customers information.

Enjoy Your Freedom

If you are out of the office, don't worry we've got your calls. All of your messages will be delivered to you immediately. It doesn't matter where you are, we will always keep you in the loop.