Home Health & Hospice
Your clients and caregivers deserve to speak to a person, not a machine, when they need assistance. Using All City Communications ensures that every call is answered day or night by a real person on the other end of the phone who will treat them with respect and courtesy. We understand and appreciate the fact that your calls should be handled accurately, quickly and without any issues, leaving your clients and potential clients with a positive impression of your services which is extremely important in your highly competitive industry.
The Benefits of Using All City Communications
- Immediate Response to Emergency Calls: We can deliver your messages immediately via text or email or alert to your on-call staff based on the urgency of the call and relay the important details. Our operators can even connect you with the caregiver or client directly. All messages can also be reviewed instantly on your assigned web portal.
- Professional Scripting: Our agents will respond to each call with a specialized greeting you create, impeccably representing your company. Current and prospective clients will be impressed with your commitment to providing them with compassionate and efficient service.
- 24 Hour Coverage: Emergencies in your industry don’t stick to regular business hours, so neither can your call coverage. Our around the clock team, trained to understand the urgency of the caregiver or client’s needs will ensure that we obtain the information you need and that your callers are well taken care of.