We use account review to monitor your account during the first few months of service to make sure that your account is set up to fit your exact needs and protocols and that the package you initially select is the most economical for you.
Further Benefits of Account Review
- Make scripting changes. Something in the script not working? Our experienced staff will audit your calls and suggest improvements to improve the effectiveness of your script.
- Need to increase your package. We allow our clients to adjust their monthly usage as they go. Having a busy month? Need more coverage? Not a problem, at All City we can easily bump you into the next coverage plan to help account for an increase in business.
- Personalized Customer Service. When you begin service, you will be assigned a specific Customer Service Representative that will assist in keeping your account information current and who will also provide you with information on upgrades or new services that may be beneficial to you.