24/7 Live Answering Service

Hiring a 24/7 live answering service can help bring your business to the next level. With live telephone support, your customer can reach your business 24/7; whether it’s after hours, weekends, holidays. No matter the time, no matter the weather. Our goal is to support your company and ensure your customers are satisfied receiving the attention of your business demands. 

24/7 Live Answering Service

The Benefits of a 24/7 Live Answering Service

  • Improve Customer Satisfaction: Nothing is more impersonal than calling a business for assistance and being thrown into an automated system or someone’s voicemail. With All City on your side, all of your callers will be greeted by our friendly and courteous live operators. Customers will feel valued speaking to an actual person and your overall customer service will improve. 
  • Reduce Expenses: With increased needs and tight budgets, business owners today are forced to do more with less. We know it is not always feasible to hire additional in-house staff. By using our trained staff, your phones will be answered by experienced trained professionals knowledgeable about your industry without making the additional investment in personnel.
  • Increase Productivity: Imagine. You are fully engrossed in an important task when the phone rings. And rings. This can be extremely frustrating to have your staff have to shift focus. The good news is that All City can help. Our operators will answer your calls promptly and professionally and alleviate the burden from your staff. 

Let Us Give You Peace of Mind

After Hours

Messages will be sent immediately via text, email or other preferred methods you choose.

Lead Capture

Missed calls are missed opportunities. We make sure you never miss an opportunity to bring on a new customer by answering every call quickly with a live, helpful representative.

Focus On Your Business

When you let us focus on your inbound calls, it allows you time to focus on your business and focus on your priorities.

No More Voicemail

No one likes voicemail anymore. Most people don't even leave voicemails. When every call is answered with a live voice, relationships are built, and your customers feel that they are in good hands.

Instant Delivery of Your Messages

Your messages will be emailed and texted instantly after our operators finish taking your customers information.

Enjoy Your Freedom

If you are out of the office, don't worry we've got your calls. All of your messages will be delivered to you immediately. It doesn't matter where you are, we will always keep you in the loop.