When the lights go out or there is a need for a repair or enhancement, you need a reliable answering service on your team. Look no further than All City Communications. We can send out emergency dispatches, answer customer calls and keep all parts of your electrical business flowing smoothly. We have the expertise and the experience to alleviate all of your daily and emergency needs.


The Benefits of All City

Immediate Response to Emergency Calls: When your customer calls with a power need, especially during a crisis, we can deliver your messages immediately via text or email, or alert your on-call staff of the urgency of the call and relay the important details. Our operators can even connect you with the customer directly. Customer messages can also be review through the use of an assigned web portal.

Virtual Receptionists: With our live operators and reception services, agents can answer questions, take messages, screen non-urgent calls, transfer emergency calls that fit your description for escalation, and even schedule appointments.

24-Hour Coverage: Electrical emergencies don’t stick to regular business hours, so neither can your call coverage. Our around the clock team trained to understand the urgency of your customer’s needs will ensure that we obtain the information you need and that your customer is well taken care of. 

Let Us Give You Peace of Mind

After Hours

Messages will be sent immediately via text, email or other preferred methods you choose.

Lead Capture

Missed calls are missed opportunities. We make sure you never miss an opportunity to bring on a new customer by answering every call quickly with a live, helpful representative.

Focus On Your Business

When you let us focus on your inbound calls, it allows you time to focus on your business and focus on your priorities.

No More Voicemail

No one likes voicemail anymore. Most people don't even leave voicemails. When every call is answered with a live voice, relationships are built, and your customers feel that they are in good hands.

Instant Delivery of Your Messages

Your messages will be emailed and texted instantly after our operators finish taking your customers information.

Enjoy Your Freedom

If you are out of the office, don't worry we've got your calls. All of your messages will be delivered to you immediately. It doesn't matter where you are, we will always keep you in the loop.