While we offer a wide variety of specialized services to meet your specific business needs, here are a few of our more popular services: Live Answering: Our Operators are trained to answer all your calls in a prompt, accurate and professional manner. We customize the way we answer your calls so each call is answered to your specifications. Message Dispatching: Because we have the ability to deliver messages over multiple communication channels (live, email, text message) in real time or on a scheduled basis, you can customize how you want your messages dispatched based on the nature of the call. In addition we can dispatch messages via multiple methods to one or more individuals. Web Access: Our operators are equipped with web interface capabilities which allows them to provide and/or input information utilizing your web site concurrently while servicing your account. This web interface capability significantly increases the efficient transfer of information between our operators and your business. It provides us with more tools to assist you in the growth of your business. Voice Recording: The Voice Logger system records all calls for constant monitoring of your business activity and allows you to receive electronic copies of your calls as requested. Over flow calls: Because we understand you can't afford to miss a call, rest assured your business line will be answered even when your receptionist is on a call or your phone lines are full. Marketing/Order Taking: Do you want to track specific call traffic related to an advertising campaign? No need to call the phone company to install a phone line at your office. We will set up a designated number for you at our office the same day. We have the ability to process orders and credit cards via the internet. Medical/Professional: At All City we are equipped to take your patients/clients calls at any time of the day. Our operators are trained to answer the phone as if they are in your front office, which includes the ability to assist you in scheduling your appointments. Additionally, because we have operators on staff 24 hours a day, 7 days a week, including holidays, we can handle your call-overflow during the day and provide backup after hours, including addressing the needs of patients/clients who wish to contact you outside of normal business hours for emergencies After Hour Calls: If your company requires personnel to be on call All City will properly dispatch emergency calls to the appropriate employee for resolution. All City utilizes the latest tele-messaging equipment to ensure the proper deliver of your message. Reminder Service: Have an elderly parent or relative who needs a reminder to take their pills? We will call your relative on scheduled times each day so you can rest assured that your family member is following their prescription guidelines. Nationwide 8XX: We provide a toll free number in which your calls are forwarded to All City. You do not incur any long distance charges related to our service. © 2006 All City Communications, Inc.